Privacy Policy

1. Introduction

At Copifai ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, and applications (collectively, the "Services").

2. Information We Collect

We collect several types of information from and about users of our Services, including:

• Personal identifiers such as name and email address
• Account information such as username and password
• Shopify store information and access tokens
• Payment information (processed by our payment processor, Paddle)
• Usage data and analytics
• Device and browser information

3. How We Collect Information

We collect information directly from you when you:

• Register for an account
• Connect your Shopify store
• Subscribe to our Services
• Contact our support team
• Use our Services

We also collect information automatically through cookies and similar technologies when you use our Services.

4. How We Use Your Information

We use your information for various purposes, including:

• Providing and maintaining our Services
• Processing your transactions and subscriptions
• Communicating with you about your account or our Services
• Improving our Services
• Protecting our Services and users
• Complying with legal obligations

5. Shopify Integration

When you connect your Shopify store to our Services, we access and process certain data from your store, including but not limited to products, themes, and store settings. We only access the data necessary to provide our Services and in accordance with the permissions you grant.

6. Data Sharing and Disclosure

We may share your information with:

• Service providers who help us deliver our Services
• Payment processors to process your transactions
• Legal authorities when required by law
• Business partners with your consent

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Right to access your personal data
• Right to correct inaccurate personal data
• Right to request deletion of your personal data
• Right to restrict or object to processing
• Right to data portability

10. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

11. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal data from children under 18. If you become aware that a child has provided us with personal data, please contact us.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at admin@optimaier.com.